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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Olivia Dunaway

November 17, 2023

5  out of  5 rating by Olivia Dunaway
"Slade is a very good agent. He goes out of his way to help. I really appreciate him and I’ve been with him for many years."

Diane Boone

September 19, 2023

5  out of  5 rating by Diane Boone
"Slade Collins and his staff are always ready to help. Slade went the extra mile to get State Farm moving in a claim I had against another customer."

Andrew Bryant

August 16, 2023

5  out of  5 rating by Andrew Bryant
"Great group of people! Really take care of their customers!"

Kevin L

May 30, 2023

5  out of  5 rating by Kevin L
"I purchased a home in TN., but was still living out of state. Just by chance, and a gut feeling, I called the Slade Collins team for homeowners insurance. I'm thankful that it turned out to be a seamless experience. It was like talking with buddies of mine who just happened to be insurance agents. I got exactly what I needed with no hassle or upsell. I was also assured that when I needed to change anything in the future, they would have no problem adjusting my policy. So far, so good. At this point, I couldn't give anybody a reason not to use this team. Oh, and one of the ladies who answered the phone called me "Hon". I wasn't expecting that. I had her on speaker and my family thought that was the nicest thing. I felt like a part of the family. Haha."

FaceUp Hoy

May 18, 2023

5  out of  5 rating by FaceUp Hoy
"I had the pleasure of working with Tyler to transfer a policy I carried over from Florida. He was kind, patient, and despite technical issues, fast in his delivery and setup of a new policy. It was a pleasure working with this branch."

Debra Thomason

May 11, 2023

5  out of  5 rating by Debra Thomason
"Very professional and prompt.Paula Abner was great.I am a face to face type person and that's what I got at SladeCollinsState Farm Crossville Tn"

Jeff & Judy Moler

March 11, 2023

5  out of  5 rating by Jeff & Judy Moler
"Great Communications, Great Pricing, Very easy to deal with. Spent time with us and made us feel comfortable."

Tanner Killian

February 21, 2023

5  out of  5 rating by Tanner Killian
"Tyler has been pretty good"

Keith Cross

February 17, 2023

5  out of  5 rating by Keith Cross
"Tyler gave me the best advice for my policy and stayed on the phone with me until we got it right where I wanted it to be. Great service and great coverage!!! Thanks Tyler!!!"

Jeff Rogers

February 17, 2023

5  out of  5 rating by Jeff Rogers
"Showed up and got a quote that saves me money from Geico and got it all setup under an hour after talking plans. Tyler Johnson and Slade Collins are great people to talk with!"

Brandy Edwards

February 7, 2023

5  out of  5 rating by Brandy Edwards
"Very friendly people and willing to help with anything you need. So much appreciated"

Bill Friel

January 27, 2023

5  out of  5 rating by Bill Friel
"Brenda and team at State Farm are all very patient and helpful. Great to have them as a new insurance company since we moved to the area."
Profile photo of Aaron B.

Aaron B.

January 23, 2023

5  out of  5 rating by Aaron B.
"From my Memphis office, Crossville team, Florida and all departments. FANTASTIC customer service! So kind and helpful. "You are our job" one team member stated. This is my first major near death accident. Statefarm has put everything at ease through this difficult time for me and my family. Thank you so, so much. - Aaron"

Brian Tollett

January 13, 2023

5  out of  5 rating by Brian Tollett
"Good people."

Jeanne Crawford

January 10, 2023

5  out of  5 rating by Jeanne Crawford
"Just moved here and had questions about switching my policy. Very helpful and nice. Emily is wonderful."

Demonwizard 21

January 9, 2023

5  out of  5 rating by Demonwizard 21
"Would give 100/5 if I could"

Jill Lutz

January 5, 2023

5  out of  5 rating by Jill Lutz
"Slade Collins and team provide outstanding customer service. I have been a State Farm customer for many years. Slade and his staff have provided the best customer service of several agents I’ve worked with. I highly recommend you call his office for your State Farm Insurance needs."

Sharon Ott

January 3, 2023

5  out of  5 rating by Sharon Ott
"Slade has been a wonderful agent ..Very helpful and ready to assist anyway possible..It is nice knowing as a business owner that you are in good hands."

Cori Carroll

December 22, 2022

5  out of  5 rating by Cori Carroll
"I stopped in on a visit from Canada to see my dad in Crossville, on the off chance I could get my insurance cards printed, and Brenda went above and beyond calling my original agent back in Tucson Arizona to get them for me. Having my updated cards is a very big weight off my mind, and the whole experience was just lovely. Thank you again Brenda!"

Joyce Martin

December 16, 2022

5  out of  5 rating by Joyce Martin
"They were very helpful in answering my questions. Slade Collins took a personal interest in me and my problem."

Betsy Gray

December 8, 2022

5  out of  5 rating by Betsy Gray
"Friendly, knowledgeable people, good service. Always ready to help."

Shelby Thrower

December 8, 2022

5  out of  5 rating by Shelby Thrower
"Slade Collins State Farm is always so friendly and helpful."

Candice Beck

December 6, 2022

5  out of  5 rating by Candice Beck
"Slade and his team are wonderful. They are very efficient and absolutely do treat you like family! If you have any kind of Issue, all you have to do is call or go by and they are quick to solve the issue!"

Keith Mills

December 2, 2022

5  out of  5 rating by Keith Mills
"Very knowledgeable, customer-focused, and kind are just a few of the possible descriptions for Slade and his office. He explained life insurance to me in a way that made it easy for me to decide to do business with him. I highly recommend him."

Beverly Hodges

December 2, 2022

5  out of  5 rating by Beverly Hodges
"Very pleased...always super nice and easy to work with!! A++++++"