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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Haile

Mark Haile

November 27, 2024

5  out of  5
rating by Mark Haile
"Excellent agency, answers all of your questions"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to the family!"
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Elle andrews

August 16, 2024

1  out of  5
rating by Elle andrews
"Autopay was set up incorrectly twice and I was notified 8 months later owing almost a thousand dollars in one lump sum. I will be changing insurance companies."
We responded:
"Elle I am sorry for the bad experience you had but we have no records of anyone by the name of Elle Andrews in our office. I ask that you please consider removing this review and call our office if you would like to discuss further and maybe I can assist with the issue you had somewhere else. Thank you"
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Amanda Garrett

August 5, 2024

5  out of  5
rating by Amanda Garrett
"No complaints at all . 5 star would put more if I could."
We responded:
"Thank you so much for your review! I wish you could more than 5 stars myself. "
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Steven Wicinski

June 21, 2024

5  out of  5
rating by Steven Wicinski
"I had been a State Farm customer for 34 years. When I moved to Tennessee, I decided to shop the policy and went with another carrier to save a couple dollars. That was a mistake. Upon my first 6 month renewal, I received a 20% increase, and the customer service was nonexistent. I contacted Slade Collins and moved back to State Farm. I also decided to place my business insurance with them. Now with my Multiline discount and Drive Safe and Save, I am saving more money with much better Customer Care. Thanks Slade!"
We responded:
"Thanks so much for being a loyal customer and becoming part of the team. "
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bruce wicinski

June 19, 2024

5  out of  5
rating by bruce wicinski
"Fast, very professional. Saved money bundling, home, auto, boat and umbrella saving money over Progressive."
We responded:
"Thank you so much for giving us the opportunity to make you part of our State Farm Family. "
Profile photo of Brandy Edwards

Brandy Edwards

February 21, 2024

5  out of  5
rating by Brandy Edwards
"Very friendly people and willing to help with anything you need. So much appreciated. I had an accident in December 2023 that wasn't my fault and I had no idea how to go about the process. Slade and Brenda made sure I did everything I needed to do and the process was fast and easy with their help. Thanks again and your very much appreciated."
We responded:
"Thank you so much Brandy! Glad to help in any way possible! "
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Beverly Hodges

January 25, 2024

5  out of  5
rating by Beverly Hodges
"Very pleased...they are always super nice, very helpful and easy to work with!! Would definitely recommend them!! A++++++"
We responded:
"Thank you, Beverly! Always happy to assist in anyway, thanks for being part of the family! "
Profile photo of Jessica Jensen

Jessica Jensen

January 25, 2024

5  out of  5
rating by Jessica Jensen
"Brenda and Slade are both wonderful, they helped me a lot when my previous insurance was all messed up. I highly recommend them!"
We responded:
"Thank you, Jessica and welcome to the family?"
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Chris Woodard

January 24, 2024

5  out of  5
rating by Chris Woodard
"The best"
We responded:
"Thank you Chris!! "
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Janet Ryan

December 28, 2023

5  out of  5
rating by Janet Ryan
"I recently moved from another state all and policies needed to be rewritten in new state. Mr Collins and his assistant have been wonderful in taking care of all our needs. Very efficient, attentive and friendly. Would highly recommend."
We responded:
"Thank you and welcome to the Slade Collins State Farm family! "
Profile photo of Don Ralston

Don Ralston

December 27, 2023

5  out of  5
rating by Don Ralston
"Slade Collins State Farm Insurance Agency is a Top Notch Company. Our Experience with them was Professional, Courtesy, and they took care of all of our insurance needs. We would highly recommend Brenda our Agent to all our Friends and Family."
We responded:
"Thank you so much for the kind review. Welcome to the Slade Collins State Farm Family!"
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Olivia Dunaway

November 17, 2023

5  out of  5
rating by Olivia Dunaway
"Slade is a very good agent. He goes out of his way to help. I really appreciate him and I’ve been with him for many years."
We responded:
"Thank you so much! We are always happy to help in any way we can!"
Profile photo of Diane Boone

Diane Boone

September 19, 2023

5  out of  5
rating by Diane Boone
"Slade Collins and his staff are always ready to help. Slade went the extra mile to get State Farm moving in a claim I had against another customer."
We responded:
"Thank you so much for the kind review. We are always happy to help!"
Profile photo of Andrew Bryant

Andrew Bryant

August 16, 2023

5  out of  5
rating by Andrew Bryant
"Great group of people! Really take care of their customers!"
We responded:
"Thank you so much Andrew! Always glad to help."
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Kevin L

May 30, 2023

5  out of  5
rating by Kevin L
"I purchased a home in TN., but was still living out of state. Just by chance, and a gut feeling, I called the Slade Collins team for homeowners insurance. I'm thankful that it turned out to be a seamless experience. It was like talking with buddies of mine who just happened to be insurance agents. I got exactly what I needed with no hassle or upsell. I was also assured that when I needed to change anything in the future, they would have no problem adjusting my policy. So far, so good. At this point, I couldn't give anybody a reason not to use this team. Oh, and one of the ladies who answered the phone called me "Hon". I wasn't expecting that. I had her on speaker and my family thought that was the nicest thing. I felt like a part of the family. Haha."
We responded:
"Kevin thank you so much for the review and it was a pleasure to help you with the purchase of your new home. We look forward to working with you in the future. "
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FaceUp Hoy

May 18, 2023

5  out of  5
rating by FaceUp Hoy
"I had the pleasure of working with Tyler to transfer a policy I carried over from Florida. He was kind, patient, and despite technical issues, fast in his delivery and setup of a new policy. It was a pleasure working with this branch."
We responded:
"Thank you for choosing Slade Collins State Farm for your state to state transfer! Tyler is a great asset to our team. We look forward to serving you!!"
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Debra Thomason

May 11, 2023

5  out of  5
rating by Debra Thomason
"Very professional and prompt.Paula Abner was great.I am a face to face type person and that's what I got at SladeCollinsState Farm Crossville Tn"
We responded:
"Thank you so much! Paula is always great!"
Profile photo of Jeff & Judy Moler

Jeff & Judy Moler

March 11, 2023

5  out of  5
rating by Jeff & Judy Moler
"Great Communications, Great Pricing, Very easy to deal with. Spent time with us and made us feel comfortable."
We responded:
"Thank you so much for the kind words! So happy that y’all are part of the family!"
Profile photo of Tanner Killian

Tanner Killian

February 21, 2023

5  out of  5
rating by Tanner Killian
"Tyler has been pretty good"
We responded:
"Thank you for the review. Tyler is a great asset to the team. "
Profile photo of Keith Cross

Keith Cross

February 17, 2023

5  out of  5
rating by Keith Cross
"Tyler gave me the best advice for my policy and stayed on the phone with me until we got it right where I wanted it to be. Great service and great coverage!!! Thanks Tyler!!!"
We responded:
"Thank you so much for becoming part of the family! Tyler does a great job!"
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Jeff Rogers

February 17, 2023

5  out of  5
rating by Jeff Rogers
"Showed up and got a quote that saves me money from Geico and got it all setup under an hour after talking plans. Tyler Johnson and Slade Collins are great people to talk with!"
We responded:
"Jeff thank you so much for giving us the opportunity to save you some money. It was great meeting you and we look forward to working with you!"
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Bill Friel

January 27, 2023

5  out of  5
rating by Bill Friel
"Brenda and team at State Farm are all very patient and helpful. Great to have them as a new insurance company since we moved to the area."
We responded:
"Mr. Friel, we want to thank you and we all enjoy working with you!"
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Aaron B.

January 23, 2023

5  out of  5
rating by Aaron B.
"From my Memphis office, Crossville team, Florida and all departments. FANTASTIC customer service! So kind and helpful. "You are our job" one team member stated. This is my first major near death accident. Statefarm has put everything at ease through this difficult time for me and my family. Thank you so, so much. - Aaron"
We responded:
"So sorry about your accident but we are glad to help in anyway!! Best of luck with your healing process!"
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Brian Tollett

January 13, 2023

5  out of  5
rating by Brian Tollett
"Good people."
We responded:
"Thank you so much! Always glad to help."
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Jeanne Crawford

January 10, 2023

5  out of  5
rating by Jeanne Crawford
"Just moved here and had questions about switching my policy. Very helpful and nice. Emily is wonderful."
We responded:
"Thank you so much! Always happy to help!"